Privacy Policy for SimplePlan

Policy Version: 1.0.0


Effective date: August 1, 2024

Welcome to SimplePlan, provided by Tumalo Creek Holdings, Inc DBA SimplePlan ("Company", "we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://SimplePlan.ai), utilize any of our front-end or back-end services, or use the SimplePlan desktop software. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the website or utilize the software.

Information We Collect

We collect information that you provide directly to us when you use our Service, including but not limited to:

  • Personal Information: Your name, email address, and other contact information when you create an account, request support, or communicate with us.
  • Payment Information: We use Stripe to process your subscription payments, but we may have access to certain information relating to payments via the Stripe dashboard and the Stripe API.
  • Usage Information: Information about how you use our Service, including prompts may you enter into the application,
  • Technical Information: Information about your computer, system, and software used to access our Service, including IP addresses, browser type, language preferences, and other log data.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Communicate with you about your account, system updates, and support requests.
  • Enhance the security and safety of our Service.
  • Conduct research and analysis to understand how our Service is used.

How We Share Your Information

We may share your information with third parties in the following ways:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. This includes (but is not limited to) cloud providers, and the OpenAi service, which provides an aspect of the underlying technology. This also includes OpenAi's content moderation API which may be utilized when you submit promps while using the Service.
  • Compliance and Harm Prevention: As required by law or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Storage and Retention

SimplePlan does not store user data beyond the immediate processing of your requests. Your prompts are sent directly to OpenAI using your provided API key, and we do not retain this information.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding the personal information we hold about you. To exercise these rights, please contact us at [email protected].

Data Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us via the internet.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records to the extent that such deletions are possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. This policy is versioned the same as our User License Agreement. Any updates to that agreement implies an update to this Privacy Policy, at least in version number. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]